Author Archives: Keith

Important note for TalkTalk and Sky customers

Although they don’t seem to have been very open about admitting it, TalkTalk had their customer records hacked a little while back. I can only take their word for their claim to have emailed every customer but the customer I visited recently, who had received a phone call apparently from ‘TalkTalk’ and had been persuaded […]

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Free Windows 10 upgrade. Really?

A little while back Microsoft announced that, when the new version of Windows come out, they will give it free of charge to anyone with Windows 7 or Windows 8.1 on their current machine. Now some PC users are beginning to see an enticing little button, urging them to ‘reserve’ their copy of Windows 10. […]

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Goodbye, Windows XP

So Microsoft have finally decided that Windows XP has reached the end of the road and that they will no longer be updating it each month. But does it matter to you, if you still have an XP machine? After all, what’s the worst that could happen? There’s a war going on. Every month, the […]

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Serious new infection

Don’t fancy losing every single document and photograph? Read on… For some time now reports have been circulating on the internet and, recently, in newspapers and on the TV news, of an infection that encrypts every file on your PC and will not allow you to view them until you pay the virus-writer a sum […]

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Updates – what do I need (and what should I avoid?)

Something I see again and again is a PC slowed to a crawl by all sorts of unwanted programs. There is a lot of free software available on the internet and some of it is very good but, understandably, sometimes the makers of free software would like you to upgrade to the paid-for version, and […]

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Back-ups, eh? Who needs them?

I had a call from a customer a little while back: sadly, their old dog had died. They had dug out their old DVDs of photos to look back on happier days together and found they were all blank, at which point they called me. This is actually something I encounter quite regularly: whether it’s […]

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Don’t be caught out by telephone conmen!

The phone rings. A voice tells you they’re calling from Microsoft (or Windows) and that you have a problem with a virus on your computer. They ask you to type in a couple of commands, which bring up a frighteningly technical-looking stream of gobbledygook. According to the caller, this confirms their fears but they can […]

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Useful stuff

This section of the website will contain posts about almost anything: frequently-asked questions, scams that are doing the rounds, tiny snippets of information, links to useful websites, pictures of cats and anything else that I think might be of interest.

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oapc Website

When I accidentally started oapc nearly five years ago, I created a temporary website – basically, a picture of my business card. The plan was, while the business was slowly building up, I’d create a flashy website to promote my wares. The reality was that from day one I had as much business as I […]

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