New email scam

There’s a new email scam doing the rounds, which has tripped up three of my Heacham customers in one day (to my knowledge). I’m preparing a series of articles for the website on online safety, but in the meantime, here’s what you need to know.

The email sender (probably a random individual who’s had his own email hacked) claims to have received a file of your personal information in error and, ‘as a law-obedient citizen’, is warning you about the leak. He attaches a file which he claims contains the information. Actually it contains a set of commands which, if opened in Microsoft Word, will either steal your passwords and send them to the miscreant or encrypt all your files and demand money before you’ll be able to access them. The text of the email follows this format:

Good day to you, name!

I am bothering you for a very urgent occasion. Allhough we are not familiar, but I have considerable ammount of information about you. The fact is that, most likely by mistake, the info about your account has been emailed to me.
For example, your address is:
first line of address
nr Kings Lynn
Norfolk
PE31 7postcode

I am a law-obedient citizen, so I decided to prevent may have been hacked. I attached the file – surname.dot that I received, that you could learn what info has become accessible for attackers. File password is – 6306

I look forward to hearing from you,
____________________________________________________

I’ve preserved the anonymity of the lady or gentleman who received it, but it actually shows the recipient’s name and address. Now, all this tells you is that someone has hacked a company mailing list and obtained a name, an address and an email address. Bearing in mind the number of hacks (Yahoo and TalkTalk are the best known) in the last couple of years, this is no surprise. It relies on scaring you into opening the attached file which contains the harmful macros.

Golden Rule No.1: never open unsolicited email attachments.

Cleverly, they have encrypted the attachment, so you have to enter the password before you can view the file. This has the effect of preventing your antivirus from scanning the contents of the attachment.

If you receive something similar, delete it without opening it. I’ve had one customer who panicked, cancelled all their credit cards and changed their email address – really no need – and another who opened it (after scanning it with an antivirus) but who was using LibreOffice instead of Word and so seems to have been unaffected. A third just deleted it. Well done (you know who you are…).

Keep alert.

Keith

PS There’s also a new ‘Your BT Bill is now available’ scam. Just make sure before you fill in any website logons that the address box at the top of the screen says www.bt.com and not www.billyscrote.ru and you’ll be fine.

Posted in scams and cons | Comments closed

Windows 10 – still undecided? Or already made your mind up and want to try an alternative? Read on.

Right, that’s it. I’ve spent many a happy hour ranting about Windows 10 and Microsoft. It spies on you, it pops up adverts in your start menu. If updates break it, there’s little you can do about it. The latest update has, deep in the code, something enabling ‘Windows Subscriptions’, so you can be reasonably sure that at some point Microsoft are going to start charging monthly for certain features. So what’s the alternative?

MintLogoHow about a system that you’re already using? It’s called Linux and it’s already running on about 95 per cent of smartphones – Apple and Android (so that’s Samsung, LG, Nexus, Motorola…) and 93 percent of tablets and iPads. 94 per cent of the computers controlling the internet use it. Even the International Space Station recently started using it,

“because we needed an operating system that was stable and reliable”

and

“for applications that require absolute stability … Linux is the obvious choice”

In the interests of complete disclosure, I should add they were switching from Windows XP, so an abacus and biro would have been an upgrade, but you get the idea…

Can I work it? Is it difficult?

start menu

I’ve installed Linux for around a couple of dozen definitely non-geek customers. A couple have said it’s harder to use than Windows. Three have said it’s easier to use than Windows. On balance, I’d say that means it’s about as easy as Windows. It has the same button in the bottom corner that pops up a menu, the same X in the corner to close a window, it even runs many of the same programs that Windows does, including Chrome and Firefox for browsing the internet, Thunderbird for email, LibreOffice (the completely free Office package that looks like Word and can open and save Word, Excel and Powerpoint files). It’s got a photo gallery and picture editor, and a folder called ‘Home’. In there, you’ll find your Documents, Pictures, Music, Videos and Downloads folders.

homeSo, as a user, it’s very much like Windows. Under the skin, it’s quite different – so different that in normal use it doesn’t even need an antivirus. Security is baked into Linux from the start. And because it doesn’t have antivirus running constantly to slow things down, it’s almost always quicker than Windows. If your Windows machine is running slowly, you might be surprised at the difference it makes.

The best bit is, you don’t have to lose Windows in order to try it out. For most people, as long as there’s a little bit of room on your PC or laptop, Linux will run alongside. When you turn it on, you get a choice of Windows or Linux. For most people, Linux can be all that they need.

The only time that might not be true is if you have a particular piece of hardware or software that only runs in a particular version of Windows, such as a scanner that only runs with Windows XP. Even then, Linux can help. Windows XP is now a security risk waiting to happen, if it’s connected to the internet. But it’s possible to have Linux handle your day-to-day internet, email and computing needs but have a special window inside Linux that runs a complete copy of Windows for anything for which Linux doesn’t have an equivalent. I recently installed Linux for a lady who had a business based on a very old piece of software that she was familiar with and didn’t want to spend £500 replacing. It’s now running inside Linux in a copy of Windows XP that has no access to the internet and so is completely safe from hackers.

And Linux is free. £0.

Do I have to make my mind up now?

Only if you’re still torn about Windows 10. The free offer expires on July 29th so you need to make your mind up by then. But Windows 7 is supported by Microsoft until January 2020 and Windows 8.1 until January 2023 so, if you’re sticking with either of those, you’ve got some time. Most modern Windows machines will support Linux with no difficulties at all. I’ve even had it running well on older XP and Vista machines.

Microsoft’s plan was to have Windows 10 running on on a billion machines by July 2016. So far, it seems that they’ve scarcely achieved a third of that figure, which suggests I’m not the only one advising people to resist. My suggestion is, if you’re happy with Windows 7 or 8 and unhappy with Windows 10, sit back and enjoy what you’re using now. At some point a couple of years before your Windows expires, perhaps give Linux a try. You’ll probably get on well with it, in which case you can just stop using Windows. If you don’t get on with it, you’ve still got time to work out where to go next (Apple Mac, Google Chromebook, tablet, phone…) but I have a feeling that you’ll appreciate the fact that your machine will be faster, more secure and private.

Of course, there’s nothing to stop you trying it out sooner…

 

What is Linux?

Like Windows, it’s an Operating System. It’s the thing that makes a letter appear on the screen when you press a key on the keyboard, that makes the mouse pointer move when the mouse does, that runs programs when you click their icons, that sends things to the printer when you click Print. At the most basic level you have hardware – disks, chips, motherboards – and at the top, software – office packages, email programs, internet browsers, video and music playing software, photo editors. In the middle is the operating system, taking your instructions and running the appropriate programs, saving things on disk, making things work.

Linux is described as Open Source, geek-speak for something that anyone can contribute to and, with the right skills, change. All changes are vetted by the community of Linux developers (the super geek squad) and, unlike Microsoft and other commercial software, nothing is hidden from inspection by anyone, so you can rest assured that if someone were to try to slip in something that spied on you or compromised your security, it would be noticed and corrected before it could be downloaded.

In case that makes it sound like a bit of a cowboy outfit, this page lists the companies that help support it, both financially and with expertise. I won’t bore you with all of their names, but the list starts with Fujitsu, HP, IBM, Intel, Samsung, Toshiba, Panasonic, Ebay, Facebook, Google…

Conclusion

That’s it! Unless Microsoft pull any more stunts between now and July 29th, I can stop frothing at the mouth and have a lie down.

If you’ve got any questions, get in touch.

Posted in Linux, updates, Windows 10 | Comments closed

Another stunt to get you on Windows 10…

In my last post, I forgot to mention the adverts for unwanted software in your Windows Start menu and, according to some accounts, randomly popping up on your desktop. Also, the box I mentioned here has been subtly updated so that clicking the red X to dismiss it now signifies your consent to install Windows 10, rather than the opposite. Here’s the BBC’s view on the subject. Notice the almost insignificant

Click here to change upgrade schedule or cancel scheduled upgrade

That’s where you’ll find the option to say again that you don’t want the upgrade.

Speechless.



										
Posted in unwanted software, updates, Windows 10 | Comments closed

And finally… Windows 10 – why I can’t recommend it

You’ve got until July 28th 2016 to finally decide whether to take advantage of the ‘free’ Windows 10 update offer. I’ve been waiting and waiting, in the hope that Microsoft will make some changes that change my mind but they haven’t so here’s my last (but one) post on the subject.

I’m going to try to keep this as short as possible but it’s going to be quite long anyway, so let’s break it into things you can change or work around, and things you can’t. If you don’t want to dig into the technicalities (I’ll try to keep it understandable), just read the ‘Things You Can’t Change‘ section. If you find yourself somehow using Windows 10 – or you know someone who already has it – you might want to look at the rather shorter ‘Things You Can Change‘ section: there’s a few eye-openers you need to know about. Finally, you might ask yourself, ‘What’s the Alternative?‘ and ‘Can I hedge my bets?’.

What is Windows 10?

Windows 10 is a faster, more secure version of Windows 7, and does away with a lot of the ‘new style Start Screen’ nonsense from Windows 8.

If that was all there was to be said, I’d stop here and we could all go and enjoy the summer. Unfortunately, Microsoft have chosen to shoot themselves in the foot by trying to sneak in a few extra ‘features’ of which you might not be aware.

Things You Can’t Change

Windows Updates

Whilst previous versions of Windows had regular updates, Windows 10 is rather different. It’s true that it still updates every month, but apparently there won’t ever be a Windows 11 – new features will be added (and sometimes existing features taken away) regularly, so that you’re always on ‘the latest version’. In theory, this could be a good thing but if you rely on a particular feature and Microsoft remove it (or start charging you for it), it might not seem such a good idea.

Unlike every previous version of Windows, it is impossible to choose not to install individual Windows updates. This has already caused problems for a number of customers who installed Windows 10 (either deliberately or by accident). Windows updates are normally a good thing but occasionally an update causes something to break or not to work properly. Previously, I would uninstall the update and tell Windows not to put it back on. Job done.

Windows 10 unfortunately ignores this and reinstalls the update at the earliest opportunity, causing the problem to crop up again. In response to howls of protest from people like me, Microsoft introduced an ‘update remover’, which allows you to remove updates that are causing problems. This is fine, as long as Windows 10 recognises that there is a problem… When the problem prevents the mouse working but the computer doesn’t actually crash, Windows 10 doesn’t see that there is a problem, so it won’t let you block the offending update. I know, I’ve tried!

There are also many documented bugs and problems with Windows 10 that Microsoft have yet to fix.

Privacy

Call me paranoid, but one thing that really concerns me in Windows 10 is privacy. This is a tricky topic, because most of us share our lives with Apple or Google through our mobile phones and tablets. If we think about it at all, we balance giving away private information with the convenience of having all our ‘stuff’ available wherever we are, plus free satnav, calendars, email, etc.

With Microsoft, that’s a trickier equation. The amount of information you share with Microsoft is almost impossible to determine and, although you can change settings to reduce what you share, there are suggestions from researchers online that your choices are not always entirely respected. And how many people actually have a Microsoft phone or tablet to make it worthwhile sharing their private information? At the moment, according to The Daily Telegraph, Google and Apple have 98% of the mobile market.

The Windows 10 terms and conditions say

“We will access, disclose and preserve personal data, including your content (such as the content of your emails, other private communications or files in private folders), when we have a good faith belief that doing so is necessary to protect our customers or enforce the terms governing the use of the services,”

and

“However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you,”

So it seems they collect that information, they just don’t use it to send you adverts. Personally, I’m not that happy with sharing everything with Microsoft. Even with my online life with Google, I don’t share every document, email, photo, and conversation with them. And what exactly do they include in ‘private communications and files in private folders’? Do ‘private communications’ include my bank’s password? And, if they’re storing it, how can they guarantee that hackers (or disgruntled Microsoft employees) can’t get at it?

Longer term

Many people – too many, to be honest – have chosen not to upgrade their old copies of Windows, being happy with XP, Vista and Windows 7. Ignoring the first two (definitely time to upgrade although not necessarily to Windows 10) Windows 7 runs quite happily and should continue to do so until 2020, when Microsoft cease supporting it. However, although security updates are important, Microsoft have recently changed Windows 7 and 8 privacy settings to more closely follow Windows 10. They’ve also issued a ‘security update’ which actually aims to circumvent steps people have taken to avoid the ‘Windows 10 Update’ nagging that is becoming more frequent and intrusive. It’s likely that before 2020 automatic updates will slow down Windows 7 to the point where the only apparent option is to buy a new machine with Windows 10 pre-installed. From my own experience, Since Windows 10 came out, checking for updates on a freshly-repaired Windows 7 machine has gone from taking fifteen minutes to taking anything up to five days.

Hidden Costs

There is a trend in computing where manufactures steer you towards renting their products, rather than buying them. For example go to PC World (no, don’t…) and ask for a copy of Microsoft Office and you will probably be offered Office 365 Home for £79.99 – not too bad as it covers up to five PCs. Except that that price buys you a one year licence to use Office, after which you have to renew annually for a similar (and almost inevitably rising) price. Anyone who’s still using an old copy of Office 2007 will realise that that is roughly what they paid to buy Office outright and use it for nine years.

There is always the free LibreOffice, of course, but people buying Windows 10 on new machines are already learning that there are hidden costs. Want to play DVD movies? £11.59, please. Solitaire? Free, but if you want to avoid video adverts between games, that’ll be £1.19 per month or a bargain £7.69 per year!

There’s also the issue that What Microsoft Giveth, Microsoft Can Also Take Away. Recently, they changed the terms for some of their ‘unlimited’ cloud storage customers, so that it now meant ‘from 1 Terabyte, with additional charges for more capacity’. If I bought a car with an unlimited mileage warranty and the manufacturer subsequently said that, actually, they meant ‘from 1000 miles’, I wouldn’t be happy. Then again, my car has a VW diesel engine, so I’m already not happy…

It’s always possible to install a free DVD player and games (although often with adverts) but Microsoft are trying to encourage everyone to use only their ‘Windows Store’ for downloads so that they can verify that everything is safe. It’s a model they’ve seen working very profitably for Apple and Google, but it seems to go against what we’ve always expected from Windows.

Things You Can Change (and almost certainly should)

Personal Information

For starters, I’m concerned with the amount of personal information that gets shared with Microsoft. There are thirteen pages of privacy settings, allowing you to switch off most but not all of the tracking. This is a difficult topic for me, having shared my entire life with Google for years but I think the difference is that I get something back from Google (free email, diary, satnav, and more) whereas, not having a Windows phone, I get no real benefit from sharing my life with Microsoft. If you’ve already committed to Apple or Android (Google’s system), you might feel the same.

Whose internet connection is it?

I also don’t like the fact that, by default, Microsoft use your internet connection to download Windows Updates for anyone else in the world (or, more likely, other people in your street). Again, this can be changed but of the people I’ve visited who now use Windows 10, no-one had changed it. If you’re on a standard BT Broadband connection and limited to 10GB per month (their standard terms) one other person downloading the Windows 10 update over your connection could use one-third of your entire monthly allowance!

Sharing your wifi connection

Windows 10 wants to share your wifi password with everyone in your address book, which might not be what you want. Or rather, it did have that ability – MS have removed it in the latest upgrade. That’s actually a good thing (and I applaud them for doing it) but it also makes you aware that features can be taken away.

Again, this is not specifically a Microsoft issue – Google and Apple have been known to remove useful features – but previously if something was present in Windows 7, it stayed there even if it disappeared in Windows 8. With Windows 10, there’s a real likelihood that that will no longer be the case.

What’s the Alternative?

As I mentioned in a previous posting, there is an alternative. It’s free, it’s vastly more secure than Windows. For the typical user, it does everything they want and in a very Windows-like way (although under the skin it’s quite different). You won’t need to stop using Windows to try it out. Versions of it already run on your mobile phone, tablet, car (probably) and washing machine. It runs 96% of the internet. Oh, and the International Space Station. And that’s the subject of my next posting.

Can I hedge my bets?

If you don’t want Windows 10 now but might like it in the future, you have until July 28th to install it on your computer via the free upgrade offer. As long as you activate Windows 10 with Microsoft over the internet, you can then immediately revert back to your previous version, safe in the knowledge that even after July 28th you’ll be able to upgrade again free of charge whenever you like. There’s a small risk of needing to re-install a few of your programs (whether upgrading or reverting) but almost everything should work fine.

Posted in updates, Windows 10 | Comments closed

Windows 10 – latest

I’m afraid sheer weight of work has prevented me from posting the full ‘Should I upgrade to Windows 10’ article I was planning, giving my reasons for the decision largely not to recommend it at the moment. It is still possible that Microsoft will change my mind between now and the July deadline… watch this space!

In the meantime, here’s my current recommendations for each version of Windows in quick one paragraph summary form. I’m including versions that aren’t eligible for the free upgrade too, with an interesting option to coax some extra life from machines that should have been pensioned off already.

Windows XP – if you’re still on XP, it’s a security risk. Consider switching to Linux Mint –  a free, secure system, very much like Windows. Several customers have switched and are using it as their only system. I’ll be posting an article or two about it in the next month or so. In a ‘putting my money where my mouth is’ moment, I’ve switched almost all my machines to use it, including the one my wife is using. I think this will tell you how confident I am that it is a viable alternative…

Windows Vista – if you’re on Vista, you won’t be offered the free Windows 10 upgrade. Your machine will probably be running slowly by now and Microsoft will only be supporting it with security updates for another year so, like XP users, consider Linux Mint.

Windows 7 – still an excellent system and supported by Microsoft until 2020. Windows 10 will be marginally quicker but there are a number of reasons (in particular, relating to privacy, updates and future cost) that prevent me recommending it. Sticking with it would not be a problem, or install Linux Mint side-by-side and try it out without affecting your existing system.

Windows 8 and 8.1 – Windows 10 should be a ‘no-brainer’ upgrade (I hate Windows 8 so much…). However the aforementioned privacy, update and cost issues mean I still don’t really feel able to recommend the change, as long as you’re running one of the free ‘make Windows 8 look just like Windows 7’ programs I routinely install.

Windows 10 – if you’re already on Windows 10, you need to check your privacy, update and wifi settings to avoid sharing with Microsoft and others rather more than you might feel comfortable with. If I’ve visited you recently, I’ll have done it for you already. More on this anon.

Windows 10 installed in the last month? It is possible to revert to the previous version of Windows within thirty days, if you don’t like it.

What is this Linux Mint?

Keep an eye out for a mega-article in the next month or so.

Final Warning to avoid getting Windows 10 unexpectedly

As of Monday 8th February, Windows 10 becomes a Microsoft ‘Recommended Upgrade’, meaning if you haven’t followed the steps I set out in this article, you need to do it in the next few days. You have been warned!

Posted in unwanted software, updates, Windows 10 | Comments closed

Stop Press: new Windows 10 upgrade box

Had a box pop up offering the Windows 10 upgrade with just two choices: now and tonight? There is a third option – click the red X to close it down.

I’m afraid Microsoft are so desperate to push everyone onto Windows 10 that they’re making it just about impossible to say no.

There’ll be a further post in the next few days, detailing what worries me about 10 and giving brief details of a possible alternative. A full post about that will follow after Christmas.

Keep resisting!

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Windows 10, whether you want it or not (and how not to get it)

The fun continues.

Microsoft have decided that, even if you have expressed no interest in Windows 10, you’re going to get it early next year. If you don’t want it (and I’ll be posting an article about that very shortly) I need you to urgently check a setting on your computer.

Why am I doing this?

The background to this is that up to now Windows 10 has been an optional update but, in the new year, Microsoft are changing its status to ‘Recommended’. This means that anyone with a tick in a certain box will get it automatically, even if they haven’t asked for it.

Most of the customers I’ve visited in the last month or two will find that I’ve already taken the tick out but, in case I got side-tracked while slaying viruses or finding missing pictures of cats, it’d be worth checking.

I’ve been waiting for a major update to Windows 10, now received, to see if it changes the things I don’t like. It hasn’t. I’ll be posting a further update very shortly, Christmas permitting, but in the meantime my advice is still to resist Microsoft’s attempts to upgrade you, which seem to be getting more forceful as the weeks progress.

How to avoid being forced onto Windows 10

Image1To do this, you need to get to the Control Panel:

  • For most people, just click the Start button in the bottom left corner and click Control Panel from the menu.
  • If after clicking Start you can’t see Control Panel listed, just start typing the word ‘control’ (without the apostrophes), you should see Control Panel appear, so click it.
  • If neither of those works, look at your keyboard. In the bottom left corner, there’s probably a key with the Windows logo on it. Make sure the Start menu isn’t showing, then hold down the Windows key and tap the letter R. A box should pop up with the heading Run. Type Control and press enter.

 

image2You should now be at the Control Panel. To make sure we’re all looking at the same thing, check the top right corner where it says View By. It should say Small Icons. If it doesn’t, click where it says ‘Category’ or ‘Large Icons’ and choose ‘Small Icons’ from the drop-down menu.

 

 

 

image3Now look in the list of items and right at the bottom you’ll see Windows Update. Double-click it.

 

 

image4You should now see a Windows Update window. On the left, click Change Settings.

 

 

 

 

 

 

image5You should now see your update settings. Make sure the first one says ‘Install updates automatically (recommended)’. A little further down is ‘Give me recommended updates the same way I receive important updates. Make sure there is not a tick in the box. If there is, click it to remove the tick.

Any other tick-boxes can be left as they are.

Finally, click OK, then close any windows you’ve opened by clicking the X in the corner.

 

 

 

 

 

Posted in updates, Windows 10 | Comments closed

Windows 10 Update

Regular customers will already know my current thoughts on the free Windows 10 upgrade. I’m putting together an update to that post but thought I should pass on details of Microsoft’s latest stunt promotional activity – forewarned is forearmed, etc.

I recently visited a customer to resolve a problem and in the course of the fix I had to restart the PC. Up popped a nice big ‘Update to Windows 10 NOW’ box with no obvious way of saying, ‘I’d rather not for the moment, thanks’.

On closer inspection, I found a tiny ‘View other updates’ link. Clicking it took me to the standard Windows Update screen, showing all the remaining Important Updates, ready to be ticked and installed. Most of my customers probably rarely see this screen but, just to let you know, updates are divided into two types: Important (sometimes known as Critical) and Optional (or Recommended). Usually, Important Updates install automatically whereas Optional ones have to be selected by the user.

I ticked the important updates but before clicking ‘Install’ I thought I’d have a quick look at the Optional updates. Surprise! Microsoft had pre-ticked the ‘Update to Windows 10’ box so that, even without the customer being aware of it, the machine would have upgraded to Windows 10.

In my view, this is devious, underhand, dishonest and not what I would expect from a reputable company so, if you find yourself in the same position, BE CAREFUL to check the Optional/Recommended updates and make sure they are not ticked.

I’m beginning to be worried about some aspects of Windows 10, particularly privacy and updates, but also Microsoft’s determination to force it onto your computers without your being aware. More on that in a few days but, in the meantime, I have recruited a few (definitely non-geek!) customers to try out an alternative that is a) free, b) more secure, c) more private and d) not even Windows. So far, it seems it’s also e) not frightening. For almost all my customers, it might well be a viable alternative. More about that to follow.

Posted in updates, Windows 10 | Comments closed

Important note for TalkTalk and Sky customers

Although they don’t seem to have been very open about admitting it, TalkTalk had their customer records hacked a little while back. I can only take their word for their claim to have emailed every customer but the customer I visited recently, who had received a phone call apparently from ‘TalkTalk’ and had been persuaded to ‘verify’ her bank details, assures me she didn’t remember receiving any emails. What she did notice was a rather large sum of money departing her bank account a short while later.

Never believe any unsolicited phone call claiming to be from your bank, credit card company, broadband supplier, Sky TV, etc – even if the caller’s number displayed on your phone appears to be correct. If you receive such a call and believe it to be genuine, tell them you’ll ring them back. Then, make a cup of tea and call a friend. After that, when you can be assured that the fraudsters haven’t been keeping your line connected and playing you a recording of dial tone to convince you they’ve gone, by all means ring the company to see if they have genuinely contacted you. This is even more important when using a mobile, where you don’t get a dial tone to confirm that they’ve disconnected.

I experienced this myself while visiting a customer in Hunstanton recently. Happily, he had the phone on loudspeaker and I could tell him to hang up. I immediately rang Sky, which is who the caller claimed to be, who confirmed that they had definitely not rung him.

Be on your guard!

 

 

 

Posted in scams and cons | Comments closed

Free Windows 10 upgrade. Really?

A little while back Microsoft announced that, when the new version of Windows come out, they will give it free of charge to anyone with Windows 7 or Windows 8.1 on their current machine. Now some PC users are beginning to see an enticing little button, urging them to ‘reserve’ their copy of Windows 10.

So should you take advantage of the offer and reserve your copy? That’s easy – yes and no. Read on…

Is it as FREE as it seems?

Yes, for the first year after launch, they’ll give you it completely free for the lifetime of the product. Anyone not taking advantage of the offer in the first year, will have to pay the normal price if they subsequently decide to update.

Do I really need it?

Difficult question… Windows 7 is now ‘out of support’, which means they will only be issuing critical security updates for the remaining life of the product. Windows 8, which replaced it, was truly horrific for anyone using a mouse and keyboard (although marginally better on tablets). Windows 10 – which I’ve been testing for the past few months – is better by far than Windows 8 and, although it has some differences to Windows 7, would be straightforward for a Windows 7 user to pick up.

I like using Windows 7 and it gives me all I need.

Windows 10 ought also to be quicker and more secure than Windows 7 so, on balance at the moment, I’m recommending my customers to upgrade. Eventually.

No ifs, no buts?

HOWEVER, there is one big ‘But’. Don’t touch it for six months after it comes out! Let everyone else deal with inevitable teething problems and bugs. I’ll probably install it on an old workhorse machine when it comes out, so that I can offer guidance to any early adopters, but I won’t start upgrading any of my ‘serious use’ machines for about four months. By the time the six months has elapsed, I’ll know the ins-and-outs of the upgrade process: how long it takes; is it a job that I would consider carrying out at a customer’s premises or would it be less costly to do it in my workshop; what are the security and privacy implications; are all the usual programs my customers use compatible, and so on.

I know from my visits to people who have upgraded their Windows 8 machines to Windows 8.1 that many of them have adopted the ‘Microsoft recommended’ settings and are consequently sharing far more with Microsoft than they actually need to, which troubles my paranoid nature. I’ll be digging into those aspects closely before I advise anyone to go ahead with the upgrade.

My understanding is that accepting the invitation to ‘reserve’ your upgrade will effectively start the upgrade process now but defer it until the product is available, at which point it will install more or less automatically. I would definitely advise against doing that at the moment.

Posted in updates, Windows 10 | Comments closed